Terms and conditions

These terms and conditions govern your use of our gift voucher ecommerce store. By accessing or using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. Gift vouchers:

1.1 Purchase and redemption: Our website allows you to purchase gift vouchers for various products or services. These vouchers can be redeemed by the recipients for the specified value or for the specific product or service mentioned on the voucher.

1.2 Validity and expiration: Gift vouchers have an expiration date, which is clearly stated on each voucher. It is your responsibility to ensure that the vouchers are redeemed before their expiration date. Expired vouchers will not be accepted or refunded.

1.3 Transferability: Gift vouchers are transferable unless otherwise specified. The original recipient of the voucher can transfer it to another person for redemption, provided the voucher has not been redeemed or expired.

1.4 Limitations: Gift vouchers cannot be used in conjunction with other promotional offers or discounts, unless explicitly stated. Only one voucher can be used per transaction unless otherwise specified.

2. Ordering and payment:

2.1 Order placement: To purchase gift vouchers, you must provide accurate and complete information, including the recipient's name and email address. It is your responsibility to ensure the accuracy of the information provided. We reserve the right to cancel or refuse any order if we suspect fraudulent activity or violation of these terms and conditions.

2.2 Payment: We accept various payment methods as indicated on our website. You agree to provide valid payment information and authorize us to charge the total amount of your order to the selected payment method.

2.3 Pricing: All prices for gift vouchers are listed in the applicable currency and are inclusive of any applicable taxes, unless otherwise stated. We reserve the right to change the prices of gift vouchers at any time without prior notice.

3. Intellectual property:

3.1 Ownership: All content and materials on our website, including but not limited to text, graphics, logos, images, and software, are the property of The Heights Hotel Killarney or its licensors and are protected by intellectual property laws.

3.2 Use restrictions: You are granted a limited, non-exclusive, non-transferable license to access and use our website and its content for personal and non-commercial purposes only. You may not modify, reproduce, distribute, display, publish, transmit, license, create derivative works from, or sell any content or materials obtained from our website without our prior written consent.

4. Limitation of liability:

To the maximum extent permitted by law, The Heights Hotel Killarney and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our website or the purchase and redemption of gift vouchers.

5. Indemnification:

You agree to indemnify and hold harmless The Heights Hotel Killarney and its affiliates, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising out of or in connection with your breach of these terms and conditions or your violation of any applicable laws or regulations.

6. Modifications:

We reserve the right to modify, suspend, or discontinue any aspect of our website or these terms and conditions at any time without prior notice. It is your responsibility to review these terms and conditions periodically for any changes. Your continued use of our services after any modifications indicate your acceptance of the revised terms and conditions.

7. Governing law:

These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.